JeetCity Casino Responsible Gambling

We take responsible gambling seriously. Our goal is to help you keep play safe and controlled by offering clear tools, information and links to support when needed. Below you will find practical measures we provide, signs to watch for and steps to get help in Canada.

Player protection principles

We believe gambling should be an enjoyable pastime within personal limits. We are committed to protecting vulnerable players, preventing underage access and responding quickly to signs of problem gambling. Our staff are trained to act on responsible-gambling concerns and to make support available without delay.

Activity-control tools

We provide easy-to-use controls in your account so you can manage how you play. These tools are available 24/7 and can be changed at any time, or locked by our support team on request.

Available tools

- Deposit limits: Set daily, weekly or monthly deposit caps to control how much you add to your account.
- Loss limits: Restrict the total losses permitted over a chosen period.
- Session reminders: Receive prompts after a set session length to encourage breaks.
- Reality checks: Timed pop-ups showing session duration and activity.

Deposit limits

Deposit limits let you control spend before it happens. You can pick a daily, weekly or monthly limit that suits your budget. Changes to higher limits may be subject to a cooling-off period for your protection.

Loss limits

Loss limits track net losses over a period and prevent further play once the limit is reached. This helps avoid chasing losses and keeps gaming within affordable boundaries.

Time limits and account breaks

Session time limits and short account breaks are useful when you need to step away. You can set temporary time-outs from 24 hours up to several weeks. During a time-out you will not be able to log in or place bets.

Self-exclusion

If you need a longer break, self-exclusion blocks access for a preset period or indefinitely. We will close your account for the chosen period and provide information on how to get help. Self-exclusion decisions are respected and enforced promptly.

Signs of problematic behaviour

Watch for changes such as betting more than you can afford, hiding gambling activity, borrowing money to play, or feeling anxious or restless about play. If you notice these signs in yourself or someone close to you, consider using our tools or contacting support.

Tips for maintaining control

- Set and stick to deposit and loss limits.
- Use session reminders and reality checks.
- Budget entertainment expenses separately from essentials.
- Avoid gambling when stressed, tired or under the influence of alcohol or drugs.
- Talk to a trusted friend or family member about concerns.

Professional help and support organisations

If you need further help, reach out to trained professionals. Online resources such as Gambling Therapy and Gamblers Anonymous offer guidance and peer support. In Canada, provincial problem gambling services provide local help and referral options. If you need assistance activating limits or self-exclusion, contact our support team and we will help you take the next step.